Privacy Policy raja126 – Our Commitment to Protecting Your Data

1 Information Collected

Raja126 collects several types of information to ensure the platform operates safely and efficiently. The information we collect includes:

Basic Personal Information

• Full name as shown on your identification card or official documents
• Date of birth to verify the minimum age of 18 years
• Mobile phone number for account verification and important communications
• Email address for official communications and account recovery
• Residential address for identity verification purposes

Financial Information

• Bank account details (bank name, account number) for deposit and withdrawal transactions
• Transaction records including the date, time, amount, and status of each transaction
• Betting history including game type, wagering, and outcomes

Technical Information

• IP address for location tracking and fraud prevention
• Device type (phone, tablet, computer) and operating system
• Browser type and the version being used
• Activity logs including login times, pages visited, and actions taken

Verification Documents (KYC)

• Copy of identification card or passport for identity verification
• Utility bill or an official document showing your current residential address
• Selfie holding identity document for liveness verification

2 Purpose of Collection

We collect your personal data for the following lawful and specific purposes:

• Account Registration and Management — To create and manage your user account on the raja126 platform.
• Identity Verification (KYC) — To ensure all users are aged 18 and above and that their identities are genuine, in line with legal requirements.
• Transaction Processing — To process deposits, withdrawals, and other financial transactions securely and accurately.
• Fraud Prevention — To detect and prevent suspicious activity, multiple accounts, money laundering, and other forms of fraud.
• Customer Support — To address inquiries, resolve issues, and provide technical support.
• Legal Compliance — To comply with legal obligations, including reporting to authorities where required.
• Service Enhancement — To analyze platform usage and enhance the user experience.
• Marketing Communications — To send promotions and special offers to users who have consented (can be opted out at any time).

3 How We Use Your Data

Collected data is used responsibly and professionally to deliver the best possible service to you:

Data Type	Primary Purpose
Name & Date of Birth	Identity verification and minimum age compliance
Email & Phone	Communications, transaction notifications and account recovery
Bank Details	Secure processing of deposits and withdrawals
IP address	Location detection, security and fraud prevention
Activity History	Usage analysis, anomaly detection and support
KYC Documents	Identity verification for legal compliance

We will not using your data to:

• Sell or rent to third-party advertisers
• Sharing with external parties for their own marketing purposes
• Send spam or irrelevant communications
• Use it for purposes other than those stated in this policy without your consent

4 Data Sharing

Raja126 does not sell or rent users' personal data to third parties. However, we may share certain information in the following circumstances:

Trusted Service Providers

We work with third-party service providers that help us operate the platform, including:

• Payment Service Providers to process deposits and withdrawals
• KYC Providers for automated identity verification
• Cloud service providers for secure data storage
• Analytics tools to understand platform usage (anonymized data)

All these service providers are bound by strict confidentiality agreements and may only use your data for the purposes we specify.

Legal Requirements

We may disclose your personal data if required by law, court order or a legitimate government authority. This includes:

• Law enforcement investigations
• Compliance with court orders or subpoenas
• Protection of the rights, property or safety of raja126 and its users
• Prevention or investigation of financial crimes such as money laundering

5 Data Security

Raja126 takes your data security very seriously. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

Technical Security Measures

• End-to-End Encryption — All sensitive data is encrypted in transit and at rest
• 24/7 Threat Monitoring — Automated monitoring systems detect and respond to security threats
• Secure Server — Data is stored in world-class data centers with physical and digital protection
• Regular Backups — Data is backed up regularly to prevent data loss
• Penetration Testing — We conduct regular security audits to identify and address vulnerabilities

User Responsibilities

Your account security also depends on your own actions. Please:

• Use a strong and unique password
• Never share your login credentials with anyone
• Enable two-factor authentication (2FA) where available
• Log out of your account when done, especially on shared devices
• Report any suspicious activity to our support team immediately

6 Cookies & Tracking Technologies

Raja126 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse a website.

Types of Cookies We Use

• Essential Cookies — Required for core platform functions such as login and security. Cannot be disabled.
• Performance Cookies — Helps us understand how users interact with the platform for continuous improvement.
• Functional Cookies — Saves your preferences such as language and display settings.
• Marketing Cookies — Used to display relevant advertisements and promotions (requires consent).

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, please refer to your browser's documentation.

7 User Rights

As a raja126 user, you have certain rights regarding your personal data in accordance with Malaysia's data protection law (PDPA). These rights include:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 working days.

Right to Rectification

If your personal data is inaccurate or incomplete, you may request that we correct it. Most information can be updated directly through your account settings.

Right to Erasure

You may request that we delete your personal data under certain circumstances, subject to our legal and contractual obligations. Note: Account deletion is permanent and cannot be undone.

Right to Restrict Processing

You may request that we restrict how we process your personal data under certain circumstances, such as while we are verifying the accuracy of that data.

Right to Data Portability

You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time by clicking the "unsubscribe" link in our emails or by contacting support.

To exercise any of these rights, please contact our privacy team at [email protected] with your account information.

8 Data Retention

Raja126 only retains your personal data for as long as necessary for the purposes for which it was collected, or as required by law.

Data Type	Retention Period
Active Account Information	For as long as the account remains active
Transaction Records	7 years (financial legal requirements)
KYC Documents	5 years after account closure
Activity & IP Logs	12 months
Support Communications	3 years
Marketing Data	Until you unsubscribe

After the retention period ends, your data will be securely deleted or anonymised so it can no longer be identified.

9 Children's Privacy

Raja126 is an online betting platform that for users aged 18 and above only. We do not intentionally collect or store personal data from children under the age of 18.

If we become aware that we have collected personal data from someone under the age of 18, we will take immediate steps to:

• Delete all personal data associated with the account
• Permanently close the account
• Return any deposited funds to the rightful guardian
• Report to authorities if necessary

If you believe we may have information from or about a child under the age of 18, please contact us immediately at [email protected] so we can take the appropriate action.

10 Policy Amendments

Raja126 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. Amendments will take effect immediately upon being posted on this page.

We will notify you of any material changes via:

• In-platform notifications after you log in
• Email to the address registered to your account
• Announcements on the platform's home page

We encourage you to review this page periodically for any updates. Continued use of the raja126 platform after amendments is considered your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, our privacy and security team is ready to assist.

Contact Information

• Privacy Email: [email protected] — for specific inquiries about your personal data
• Support Email: [email protected] — for general questions and technical support
• Live Chat: Available 24/7 within the platform after login for immediate assistance

Response Time

We are committed to responding to all privacy-related inquiries within:

• 24 hours for general inquiries about the privacy policy
• 14 working days for requests to access or obtain a copy of your personal data
• 30 days for complex requests requiring further investigation

When contacting us, please include:

• Full name registered on the account
• Account email address
• A clear description of your query or request
• Identity documents (if required for verification)